SpinCity Casino Terms and Conditions

Account registration and verification

Only individuals who have reached the lawful gambling age in their jurisdiction and reside in a territory where online gaming is permitted may open an account at SpinCity Casino. Each player is restricted to one personal account.

Accurate registration details are mandatory. We reserve the right to request additional verification documents, including proof of identity, address, and source of funds, before approving withdrawals or large transactions.

Failure to complete verification within the requested timeframe may result in account suspension. Attempts to register with falsified or duplicate information will lead to permanent closure and forfeiture of any related balances.

Deposits, withdrawals, and currency

Funds deposited into your gaming wallet must originate from a payment method legally held in your own name. Third-party transfers are strictly prohibited and will be reversed.

Withdrawal requests are typically processed within 24 hours after verification is complete, though banking partners may require additional time to credit the receiving account.

Minimum and maximum thresholds for each payment method are listed in the cashier and may be updated based on operational needs or regulator guidance.

Bonuses, promotions, and fair play

Promotional offers are subject to specific wagering requirements, maximum bet limits, eligible game lists, and expiration dates published alongside each campaign. Reading the offer page before opting in is the responsibility of every player.

Bonus abuse, collusion among multiple accounts, or use of automated software to manipulate outcomes will trigger immediate cancellation of bonus funds and any winnings derived from them.

SpinCity Casino partners only with certified game studios whose random number generators have been independently audited. Game results cannot be predicted or influenced by either party.

Service availability and intellectual property

The platform may occasionally be unavailable due to scheduled maintenance, software updates, or unforeseen technical issues. We will communicate planned downtime in advance whenever possible.

All branding, graphics, text, and software components published on SpinCity Casino remain the property of their respective owners. Copying, redistributing, or reverse-engineering any element is prohibited without written permission.

Dispute resolution and governing law

Should you disagree with a decision concerning your account, please first contact our internal complaints team. We aim to provide a substantive answer within ten business days.

Unresolved matters can be escalated to the Lotteries and Gaming Board of Zimbabwe or to the Curaçao Gaming Authority, whose decisions bind both parties in line with applicable license conditions.